The Annual Dipsea Race
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Knowledge base
Online Race Application
Getting Started - Instructions
4
Welcome
Step by Step Instructions
I've heard about the online system, can I use it?
Do you have instructions for me to use the online application system?
Common Questions (FAQ)
4
I can't update some information on my profile, what do I do?
I didn't receive an email with instructions as other runners did, what's wrong?
I received a post card, but my email address was missing or inaccurate.
My Running Club is not listed in the drop-down list.
Login Issues
5
I can't login. What is wrong?
I don't know my password
I used the same email for more than one person last year.
I created an account but can't get my application.
I'm having issues resetting my password
Invitational Questions
2
How do I indicate if I am invitational or not? I don't see that option.
I have a hard-luck or sad story about not losing my invitational status
Volunteer Management
Login Issues
2
How do I login?
I am a captain and I don’t see where to login.
Team lists and Captain Logins
2
My team is not listed in the admin menu
I am a captain and don’t know how any of this works
Team Management
2
I am a captain, and I need more volunteers. What do I do?
I am a captain and my team list is not accurate. What do I do?
Volunteer Database Job Aids (training)
4
Overview of Volunteer System
Entering a Volunteer into the System
Volunteer Pool
Contacting Individuals in the Volunteer Pool
Help Desk Software
by Freshdesk