Your password is by default your birthdate in the format: YYYYMMDD    So if your birthdate is December 1, 1999 your default password would be 19991201.


If you previously changed your password, you will need to use the new one you created.  


If you cannot remember and your default password does not work, simiply click on "Forgot your password?" and you will recieve an email with a link to change your password.  Please allow 12-24 hours for your email to reset your password and make sure you check your junk/spam folder and that you allow emails from our server (any email from @dipsea.org).



IMPORTANT REMINDERS:

  • If your default password does not work, you do not remember your new password, or would like to change it, you can do so yourself. DO NOT contact support.  
  • To update your password and regain access to your online application account simply click on "Forgot your password?" button on the login screen.
  • To submit a technical support ticket goto: https://dipsea.freshdesk.com/support/tickets/new