I created an account but can't get my application. : The Annual Dipsea Race

I created an account but can't get my application. Print

Created by: Support Team

Modified on: Thu, 12 Mar, 2020 at 2:21 PM

If you "created an account" you did not do so on the application website. It is not possible to do so. Most people who have this issue have created a support account with freshdesk.com that we use for technical support tickets, as well as hundreds of other organizations. The account you created allows you access to support tickets and tracking (but it not necessary to do so).

The support site is: dipsea.freshdesk.com (for tracking technical issues)

The Race Application website is: application.dipsea.org (for updating your profile and printing race applications)

Please look carefully that you are using the correct website.

IMPORTANT REMINDERS:

Online application accounts CANNOT be created by you
ONLY applications admitted in a previous year's race are available on the website.
Be sure to carefully note which website you are using when asking for technical support.
To submit a technical support ticket goto: https://dipsea.freshdesk.com/support/tickets/new

Support is the author of this solution article.

Did you find it helpful? Yes No

How can we help you today?

I created an account but can't get my application. Print

Related Articles